{"id":6618,"date":"2025-08-11T13:11:59","date_gmt":"2025-08-11T13:11:59","guid":{"rendered":"http:\/\/www.skylightpsychiatry.local\/?page_id=6618"},"modified":"2026-10-02T12:25:14","modified_gmt":"2026-10-02T12:25:14","slug":"reclamatii-si-complimente","status":"publish","type":"page","link":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/complaints-and-compliments\/","title":{"rendered":"Pl\u00e2ngeri \u0219i complimente"},"content":{"rendered":"<div class=\"wp-block-cover alignfull has-custom-content-position is-position-top-center cover_top\" style=\"min-height:18vh;aspect-ratio:unset;\"><img loading=\"lazy\" decoding=\"async\" width=\"1201\" height=\"901\" class=\"wp-block-cover__image-background wp-image-1273\" alt=\"Terapia psihiatric\u0103\" src=\"https:\/\/beta.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/10\/psychiatric_1200x900.jpg\" style=\"object-position:69% 19%\" data-object-fit=\"cover\" data-object-position=\"69% 19%\" srcset=\"https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/10\/psychiatric_1200x900.jpg 1201w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/10\/psychiatric_1200x900-300x225.jpg 300w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/10\/psychiatric_1200x900-1024x768.jpg 1024w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/10\/psychiatric_1200x900-768x576.jpg 768w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-60 has-background-dim\" style=\"background-color:#253a7e\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\">\n<p class=\"has-text-align-center has-large-font-size wp-block-paragraph\"><\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-columns alignfull col_white bg_body is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Pl\u00e2ngeri \u0219i complimente<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lu\u0103m pl\u00e2ngerile foarte \u00een serios \u0219i vom investiga \u00een mod oficial pl\u00e2ngerile f\u0103cute \u00eempotriva oric\u0103rei persoane care reprezint\u0103 compania \u0219i \u00een conformitate cu&nbsp;<a href=\"https:\/\/beta.skylightpsychiatry.co.uk\/wp-content\/uploads\/2025\/12\/Complaints-and-Compliments-Policy-V6.1.pdf\" target=\"_blank\" rel=\"noopener\" title=\"\">Politica privind reclama\u021biile \u0219i complimentele<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 dori\u021bi s\u0103 face\u021bi o pl\u00e2ngere, v\u0103 rug\u0103m s\u0103 trimite\u021bi un e-mail:&nbsp;<a href=\"mailto:skylightpsych.complaints@nhs.net\" target=\"_blank\" rel=\"noopener\" title=\"skylightpsych.complaints@nhs.net\">skylightpsych.complaints@nhs.net<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Apreciem toate comentariile \u0219i apreciem \u00een mod deosebit complimentele pe care le solicit\u0103m s\u0103 ne fie trimise direct prin e-mail:\u00a0<a href=\"mailto:help@skylightpsychiatry.co.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><a href=\"mailto:feedback@skylightpsychiatry.co.uk\">feedback@skylightpsychiatry.co.uk<\/a><\/a><br>sau \u00een formularul de feedback furnizat la sf\u00e2r\u0219itul primirii unui serviciu la noi. V\u0103 rug\u0103m s\u0103 furniza\u021bi numele persoanelor pe care dori\u021bi s\u0103 le felicita\u021bi, pentru c\u0103 \u0219i noi le putem oferi recunoa\u0219terea intern\u0103 pentru munca lor bun\u0103.<\/p>\n\n\n\n<div class=\"wp-block-buttons btn_icon_div is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn_darkblue btn_icon\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/beta.skylightpsychiatry.co.uk\/wp-content\/uploads\/2025\/10\/Skylight-complaints.v2.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><i class=\"fas fa-book-open-reader\"><\/i> <i class=\"fas fa-thumbs-up\"><\/i>  Descarc\u0103 Easy Read<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" src=\"https:\/\/beta.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/11\/therapysofa_1200x630-1024x538.jpg\" alt=\"\" class=\"wp-image-1480\" srcset=\"https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/11\/therapysofa_1200x630-1024x538.jpg 1024w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/11\/therapysofa_1200x630-300x158.jpg 300w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/11\/therapysofa_1200x630-768x404.jpg 768w, https:\/\/www.skylightpsychiatry.co.uk\/wp-content\/uploads\/2022\/11\/therapysofa_1200x630.jpg 1201w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-buttons btn_icon_div is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button btn_darkblue btn_icon\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/beta.skylightpsychiatry.co.uk\/wp-content\/uploads\/2025\/09\/SP.Poster.ComplaintsProcess.V3.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Desc\u0103rca\u021bi Posterul privind procesul de reclama\u021bii<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Complaints &amp; Compliments We take complaints very seriously and will formally investigate complaints made about any individual representing the company and in accordance with our&nbsp;Complaints and Compliments Policy. If you wish to make a complaint please email:&nbsp;skylightpsych.complaints@nhs.net We value all feedback and we particularly value compliments which we request are emailed directly to us on:\u00a0feedback@skylightpsychiatry.co.ukor [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_front_end_style_editor":"no","ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-6618","page","type-page","status-publish","hentry","entry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/pages\/6618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/comments?post=6618"}],"version-history":[{"count":8,"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/pages\/6618\/revisions"}],"predecessor-version":[{"id":10456,"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/pages\/6618\/revisions\/10456"}],"wp:attachment":[{"href":"https:\/\/www.skylightpsychiatry.co.uk\/ro\/wp-json\/wp\/v2\/media?parent=6618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}